International Hospitality & Tourism Operations Theory Programme
Upskill your practical experience with theoretical expertise knowledge to unlock your full potential.
FAQ
Anytime
E-Learning (Requires a computer device with internet connect and an integrated camera or a webcam)
- English proficiency in speaking and writing
At own pace; Programme access for 12 months
Intake:
Anytime
Delivery Mode:
E-Learning (Requires a computer device with internet connect and an integrated camera or a webcam)
Requirements:
- English proficiency in speaking and writing
Duration:
At own pace; Programme access for 12 months
Learning Hours:
- Average Learning Time: 476 hrs excl. recap & exam preparations
Certification:
Certificate of Achievement in International Hospitality & Tourism Operations Theory by Kambaku Hospitality College and Mainporter Vocational Online College of Hospitality
PROGRAMME STRUCTURE
- Module (simultaneous to all other modules): Foreign Language German
- Module: Core Module:
- Workplace Health, Safety & Hygiene
- The Hospitality Industry
- Work Organisation
- Customer Care
- Resource and Waste Responsibility
- Business Communication
- Module: Culture
- Module: Housekeeping & Laundry Operations
- Module: F&B and Kitchen Operations I – Products & Equipment
- Module: F&B and Kitchen Operations I – Processes
- Module: Basics in Mathematics & Computer Science
- Module: Basics in Economics
- Module: Front Office Operations
Overview
Combine your practical experience with theoretical expertise knowledge
The Art of Hospitality stands for customer care, emotional excellence and exceptional guest service at all times. To be able to fully master the Art of Hospitality practical skills but also theoretical background knowledge is required.
We provide you with the theoretical product, equipment, processes, concept and background knowledge that enables your inter-departmental thinking, to see the bigger picture and to understand not only how things are done but also why. Besides the knowledge in all directly hospitality related operations – Housekeeping, Laundry, Food & Beverage, Kitchen and Front Office – you also receive all core and related knowledge required for an international career or your next career step in the interesting, ever changing, challenging and service focused hospitality industry.
Our tutors have many years of international hospitality expertise in all non-managerial and managerial areas and are eager to pass on their knowledge and skills to you.
ADMISSION
You do not need a specific entry qualification to become part of the Mainporter Community!
What you need to register for this programme:
As this is a theory programme without practical training, you do not necessarily need an employer establishment to enrol for this programme. (However, if your employer sponsors your training, we also need your employer details to be able to register you for the programme.)
HOW DOES IT WORK
1.
Contact us to receive detailed information on the programme via info@kambakucollege.com and the overview of enrolment details required.
2.
You join a Training Agreement with us.
3.
After we received the required payment, we provide you (or your employer, if he/she sponsors your programme) with your log in data for Mainporter Campus and you are ready to start your learning experience.
TUITION FEE
No additional fees are charged for enrolment, issue of initial certificate and administration.
Online Invigilation Fees
The programme comprises of 24 theoretical online assessments.
If a learner is not enrolled through an employer or institution – which are required to perform the invigilation – an online invigilation fee of 150,00 NAD per exam apply.
Total fees for the 24 exams in the programme: 3.600,00 NAD excl. re-assessment.
In case of required re-assessment, additional 150,00 NAD per re-assessment exam apply.
What you need to successfully complete this programme:
- English proficiency in speaking and writing: Besides the foreign language module, the entire theoretical assessment is conducted in English. Therefore, you need to be able to understand main ideas and meaning of complex text on both concrete and abstract topics, including discussions; and speak and write clear, well structured, without spelling mistakes with an extended vocabulary
- Passion for hospitality and customer service
- Discipline
- Motivation to learn
- 100% dedication to your development on a daily basis
- Fun to learn about the industry
Do you have questions?
We take the time to advise you in detail to find the ideal solution for your request and support you on your way to your training.
Hi I'm
Iris Neumann
MD & Co-Founder
kambaku
Hospitality College
