Apprenticeship in International Hospitality & Tourism Operations
The course provides practical training for a successfull career in hospitality and tourism operations.
FAQ
Anytime
Dual Vocational Training
–
E-Learning and On-the-Job Training in an Employer Establishment (Requires an Employer Establishment which enters or entered a Training Partnership with us)
- English proficiency in speaking and writing
- Practical Training Agreement with one of our registered Employer Establishments
through the learner or the employer establishment
36 months
Earliest exit after 24 months; depends on your Practical Training Agreement with the learner
Intake:
Anytime
Delivery Mode:
Dual Vocational Training – E-Learning and On-the-Job Training in an Employer Establishment (Requires an Employer Establishment which enters or entered a Training Partnership with us)
Requirements:
- English proficiency in speaking and writing
- Practical Training Agreement with one of our registered Employer Establishments
through the learner or the employer establishment
Duration:
36 months
Earliest exit after 24 months; depends on your Practical Training Agreement with the learner
Credits:
272
Certification:
Officially recognised ‘Certificate in International Hospitality & Tourism Operations Apprenticeship – Level 3
PROGRAMME STRUCTURE
- Module (simultaneous to all other modules): Foreign Language German
- Module: Core Module:
- Workplace Health, Safety & Hygiene
- The Hospitality Industry
- Work Organisation
- Customer Care
- Resource and Waste Responsibility
- Business Communication
- Module: Culture
- Module: Housekeeping & Laundry Operations
- Module: F&B and Kitchen Operations I – Products & Equipment
- Module: F&B and Kitchen Operations I – Processes
- Module: Basics in Mathematics & Computer Science
- Module: Basics in Economics
- Module: Front Office Operations
ADMISSION
You do not need a specific entry qualification to become part of the Mainporter Community!
What you need to register for this programme:
This dual vocational programme combines practical non-simulated training in the real work environment with theoretical training. Therefore, you need to find an employer establishment that employs you as an apprentice, has a qualified person to train you and is able and willing to train you for 36 months according to our standards. Whilst we do not have specific admission requirements, each employer has its own employment criteria which need to be met to become part of the team.
HOW DOES IT WORK
1.
Find a hospitality establishment which has guest rooms and a restaurant and offers housekeeping, laundry, food and beverage, reception and guest services or apply at one of our registered employer establishments.
For example, if a tented camp has a restaurant with an own kitchen and offers daily housekeeping service it can become your employer establishment if it meets our other requirements. On the other hand, if a guesthouse has luxurious guest rooms but only provides self-catering it cannot become your employer establishment as you have no chance for your practical training in F&B and the kitchen.
2.
Inform the establishment about our programme and check if they want to hire you as their apprentice and join a Training Partnership Agreement with us. You want to become a hospitality professional, so show them why you are the right candidate for them and why they should work with us to train you!!!
If you choose one of our registered employer establishments, you will go through candidate assessment with others who want to get trained, and the employer establishment will choose the best candidate(s).
3.
We provide the interested employer with the criteria which need to be met to become one of our registered employer establishments. They include quality assurance measures, provision of a qualified person as your trainer, access to a computer for your training, fair labour practices, occupational health & safety requirements, mandatory products and equipment available for training, mandatory facilities and services offered, and other specific requirements that ensure quality training.
4.
Once the employer establishment meets our registration criteria, he/she joins a Training Partnership Agreement with us which means that he/she invests for your training and defines the terms of your apprenticeship employment within our framework. For example, the employer defines your weekly schedule, your vacation days, your mandatory hours of theory per week, your allowance, your share of tuition fees, etc.
5.
You enter a Practical Training Agreement with your employer and a Training Agreement with us. Both agreements are interrelated which means that you need both to be and remain registered for our programme.
6.
After we received the required payment, we provide your employer establishment with your log in data for Mainporter Campus and you are ready to start your learning experience.
TUITION FEE
Charged to the Employer Establishment. Your share of the Tuition Fees depends on your Practical Training Agreement with your employer.
The tuition fees of the programme are dependent on the chosen cost model type in the Training Partnership Agreement between your employer establishment and us.
What you need to successfully complete this programme:
- English proficiency in speaking and writing: Besides the foreign language module, the entire theoretical and practical training and assessment is conducted in English. Therefore, you need to be able to understand main ideas and meaning of complex text on both concrete and abstract topics, including discussions; and speak and write clear, well structured, without spelling mistakes with an extended vocabulary
- Passion for hospitality and customer service
- Commitment to hard work
- Discipline
- Motivation to learn and perform
- 100% dedication to your job and your development on a daily basis
- Team spirit
- Loyalty
- Focus on the eye for detail
- Fun to learn and work in the industry
- Never forget: Training does not only involve tuition fees. Your employer establishment invests a lot of money and time in your training, so give back and perform at your best every day!!!
Registered Employer Establishments:
Kambaku Lodge & Safaris CC
CAREER
After successful completion of this programme, you are a skilled hospitality professional.
You can work as an allrounder in hospitality worldwide.
Or you decide on a specific position and become a receptionist, porter, waiter/waitress, bartender, hostess, guest relation agent, room attendant, public area attendant, laundry attendant, commis or any other non-managerial position available in the hospitality industry.
You will be skilled in all, which means you can change positions and departments throughout your career or focus on one department and pursue further studies and/or training to grow into higher positions.
Remember, nobody becomes a hotel manager overnight. Many of the most successful managers in hospitality worldwide learnt their skills from ground and started as an apprentice, dish washer, room attendant, food runner, etc. and made it to the top with life-long learning, passion for the industry, 100% commitment and dedication, hard work, sacrifices, and a lot of sweat.
Do you have questions?
We take the time to advise you in detail to find the ideal solution for your request and support you on your way to your training.
Hi I'm
Iris Neumann
MD & Co-Founder
kambaku
Hospitality College
