Dual Vocational Training in International Housekeeping and Laundry Operations
This course provides knowledge with hands-on building experience and opens up career opportunities in housekeeping and laundry operations.
FAQ
Anytime
Dual Vocational Training – E-Learning and On-the-Job Training in an Employer Establishment (Requires an Employer Establishment which enters or entered a Training Partnership with us)
- English proficiency in speaking and writing
- Practical Training Agreement with one of our registered Employer Establishments
Short Programme; Minimum 9 months; depends on Practical Training Agreement
Intake:
Anytime
Delivery Mode:
Dual Vocational Training – E-Learning and On-the-Job Training in an Employer Establishment (Requires an Employer Establishment which enters or entered a Training Partnership with us)
Requirements:
- English proficiency in speaking and writing
- Practical Training Agreement with one of our registered Employer Establishments
Duration:
Short Programme; Minimum 9 months; depends on Practical Training Agreement
Learning Hours:
- Average Learning Time Theory 200 hrs excl. recap & exam preparations
- Minimum Learning Time Practical 1.350 hrs excl. assessment period
Credits:
272
Certification:
Dual Vocational Certificate of Achievement for International Housekeeping and Laundry Operations by Kambaku Hospitality College and Mainporter Vocational Online College of Hospitality
PROGRAMME STRUCTURE
- Module (simultaneous to all other modules): Foreign Language German
- Module: Core Module:
- Workplace Health, Safety & Hygiene
- The Hospitality Industry
- Work Organisation
- Customer Care
- Resource and Waste Responsibility
- Business Communication
- Module: Culture
- Module: Housekeeping & Laundry Operations
Overview
Start your career in the exciting housekeeping and laundry department.
A career in housekeeping and laundry is often underestimated. But did you know, that in many countries the manager of the housekeeping department has a higher position than the manager of the reception or even the entire front office? You ask yourself why? Because housekeeping is not only about cleaning. Guests come to a hotel to sleep … and who is responsible to make the guests feel comfortable in their rooms and to take care of all the little details which make the guests feel home away from home? Exactly, it is the housekeeping team – the heart of each hotel.
The Art of Hospitality stands for customer care, emotional excellence and exceptional guest service at all times. Even if housekeeping and laundry employees are not in guest contact most of the time, it is their job which enables all other departments to perform at their best.
We prepare you for an international career in this multi-cultural, interesting, challenging and behind the scenes department with extensive practical skills, an eye for all those little details that make the guest feel at home as well as theoretical knowledge.
Besides the training in all housekeeping and laundry operations, you learn all core and related skills required to work in the industry.
After completing this short-programme, you will be able to work in any housekeeping and/or laundry department worldwide in a non-managerial position or develop into a supervisor, trainer or manager with experience and additional training.
Our programme’s practical and international orientation develops you into a highly practically skilled hospitality professional on international standards.
Our tutors have many years of international hospitality expertise in all non-managerial and managerial areas and are eager to pass on their knowledge and skills to you.
ADMISSION
You do not need a specific entry qualification to become part of the Mainporter Community!
What you need to register for this programme:
This dual vocational programme combines practical non-simulated training in the real work environment with theoretical training. Therefore, you need to find an employer establishment that employs you as an apprentice, has a qualified person to train you and is able and willing to train you for minimum 9 months according to our standards. Whilst we do not have specific admission requirements, each employer has its own employment criteria which need to be met to become part of the team.
HOW DOES IT WORK
1.
Find a hospitality establishment which has guest rooms and offers housekeeping and laundry services or apply at one of our registered employer establishments.
For example, if a guesthouse which offers guest rooms with daily housekeeping service and laundry facilities it can become one of our registered employer establishments.
2.
Inform the establishment about our programme and check if they want to hire you as their apprentice and join a Training Partnership Agreement with us. You want to become a hospitality professional, so show them why you are the right candidate for them and why they should work with us to train you!!!
If you choose one of our registered employer establishments, you will go through candidate assessment with others who want to get trained, and the employer establishment will choose the best candidate(s).
3.
We provide the interested employer with the criteria which need to be met to become one of our registered employer establishments. They include quality assurance measures, provision of a qualified person as your trainer, access to a computer for your training, fair labour practices, occupational health & safety requirements, mandatory products and equipment available for training, mandatory facilities and services offered, and other specific requirements that ensure quality training.
4.
Once the employer establishment meets our registration criteria, he/she joins a Training Partnership Agreement with us which means that he/she invests for your training and defines the terms of your apprenticeship employment within our framework. For example, the employer defines your weekly schedule, your vacation days, your mandatory hours of theory per week, your allowance, your share of tuition fees, etc.
5.
You enter a Practical Training Agreement with your employer and a Training Agreement with us. Both agreements are interrelated which means that you need both to be and remain registered for our programme.
6.
After we received the required payment, we provide your employer establishment with your log in data for Mainporter Campus and you are ready to start your learning experience.
TUITION FEE
Charged to the Employer Establishment. Your share of the Tuition Fees depends on your Practical Training Agreement with your employer.
The tuition fees of the programme are dependent on the chosen cost model type in the Training Partnership Agreement between your employer establishment and us.
What you need to successfully complete this programme:
- English proficiency in speaking and writing: Besides the foreign language module, the entire theoretical and practical training and assessment is conducted in English. Therefore, you need to be able to understand main ideas and meaning of complex text on both concrete and abstract topics, including discussions; and speak and write clear, well structured, without spelling mistakes with an extended vocabulary
- Passion for hospitality and customer service
- Commitment to hard work
- Discipline
- Motivation to learn and perform
- 100% dedication to your job and your development on a daily basis
- Team spirit
- Loyalty
- Focus on the eye for detail
- Fun to learn and work in the industry
- Never forget: Training does not only involve tuition fees. Your employer establishment invests a lot of money and time in your training, so give back and perform at your best every day!!!
Registered Employer Establishments:
Kambaku Lodge & Safaris CC
CAREER
After successful completion of this programme, you are a skilled hospitality professional in housekeeping and laundry operations.
You can work worldwide as a room attendant, public area attendant, laundry attendant in a 1-5* hospitality establishment, in an industrial laundry, on a cruise ship or in an office complex, public household, school, hostel, hospital, etc. and develop into a higher position in the housekeeping and laundry department with internal training and experience.
Do you have questions?
We take the time to advise you in detail to find the ideal solution for your request and support you on your way to your training.
Hi I'm
Iris Neumann
MD & Co-Founder
kambaku
Hospitality College
